Best Western Plus Downtown Inn & Suites

The room was a good size with a large bathroom and very comfortable bed. It was perfect for what we needed. It was spotlessly clean. It had a coffee maker, fridge and microwave. Breakfast was a good choice from cereals, fruit yoghurt, to cooked eggs and bacon, waffles and replenished often. The location was perfect. Set on the edge of Downtown and residential area where you could walk to great restaurants either way. It is a safe area. Andrew on the check in desk was excellent. He made good recommendations and was very helpful. It also had free parking which was a bonus along with a lovely refreshing pool which we used several times.

This is our new go to hotel when staying in the Houston area. We get a good night's sleep and there is a pool and hot tub with a good view of the city buildings at night. The hotel is close to good food and has adequate parking with late night security. Also, the hotel is located just on the outskirt of the busy downtown area with quick access to everything we wanted and required. We didn't have an opportunity to try to breakfast yet but there is coffee always available and also a limited selection of wine and beer at the drink area. The staff have always been courteous and very knowledgeable about the area of town and activities that are nearby.

The lobby area was nicely designed and put together. The pool area was awesome! The rooms were spacious and comfortable. The staff and security were friendly and helpful. The breakfast was above average and a good deal for the hotel price. Complimentary coffee is nice!

BW thought of the little things like tooth paste, make-up wipes, etc. The room was spacious and clean. Front desk staff was very helpful and friendly (thank you, Andrew!). Staff tried to accommodate guests as best possible during major power outages in the Houston area due to Hurricane Beryl.

1. Daily housekeeping. I've been in hotels that charge x5 the price and didn't have good quality, daily housekeeping. 2. Free coffee in lounge and room (the one in the lounge is actually pretty good). Water bottles regularly replaced in the room. 3. Breakfast included (although gets repetitive, could use some variation). 4. Parking is included. 5. Close to almost everything. 6. Rooms are spacious and pretty good, everything seems new.